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Why should I buy from Top-rated sellers?
Top-rated sellers have a track record of providing great customer service to TLW buyers. TLW regularly reviews the performance of these sellers to confirm that they continue to meet the program’s requirements.

Do sellers pay to be Top-rated sellers?
No, sellers must earn their Top-rated seller status by consistently meeting TLW's standards for excellent customer service. Top-rated seller status is not a paid placement or membership.

How can I become a Top-rated seller?
First and foremost, provide great service to your TLW buyers. Over time, as you earn a record for excellence by consistently receiving high ratings from buyers and meeting our requirements for sales volume, you'll automatically earn Top-rated seller status. Learn more

When I buy from an TLW Top-rated seller, what other factors should I consider?
While the TLW Top-rated seller program highlights sellers who have earned a record of providing excellent service to buyers, all TLW buyers are encouraged to carefully review listing details and photos, sellers' policies, and ask sellers any questions they may have about the item before placing a bid or making a purchase.

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